Info: 800 190 911 /
search... RSS

See other news

Impel: realized plan of revenue growth in 2011

22 f 2012

An analysis of the results of the Impel Group's portfolio of services shows that two business units of the Impel Group posted an increase in sales revenue for 2011: Facility Management and Distribution. In 2011 two largest units, i.e. Facility Management (cleaning services and technical facility maintenance) and Security (manned and electronic security of property, cash processing) achieved sales of PLN 612,000,000 and PLN 405,000,000, respectively. However, the largest increase in revenue, amounting to PLN 222,000,000 or 28%, was posted by the Distribution segment.

Grzegorz Dzik, President of the Management Board of Impel S.A., says “In 2011 the Impel Group focused on achieving its most important strategic goal, i.e. increased rate of growth. After three years of improvement of the efficiency of business processes, optimization of indirect costs, and increase in operating margin to levels comparable with the results of the world's largest companies operating in our industry, and also due to noticeable price pressure, we pursued dynamic increase in revenue. Our goal is to reach PLN 2,000,000,000 in revenue in 2014. Last year was a trying time for us. We accomplished ambitious sales targets, which allowed us to offset declining margins of profit. We make greater sales growth possible by offering the market a broader range of products as well as better and better customer service based on an integrated IT system. Our advantages include: market leadership, experience and the ability to develop business support services. The market perceives us as a dedicated provider that effectively and optimally manages a growing group of services contributing to efficient enterprise management. Creating conditions for improving competitiveness is ‘the sign of the times’ but also a strategic challenge for us.”

In 2011 the Impel Group companies from the segment of Facility Management achieved excellent results, thereby reinforcing the leadership in the public healthcare sector. The whole unit posted a 17% year-on-year increase in revenue.

“Our growth is the results of a large commercial effort. We are determined to expand deliveries in the product structure. We execute our strategy of the No. 1 supplier in the Polish market. Our deliveries reduce the effects of rising labour costs at our customers associated with the pressure on wages. We negotiate our contracts with suppliers and we cut costs within the organization. Last year we managed to get a foothold in the aviation industry by signing a handling contract with airlines at the Poznań airport. Another confirmation of our success is the growing interest in our deliveries among large, international capital groups operating in the market,” adds Grzegorz Dzik, President of Impel S.A.

The companies of the Security Group maintained the same level of revenue as in the previous year. The results of Security fully reflect the increasingly difficult market condition in this segment but at the same time 2011 was the year of rebuilding of the strategy with anticipated faster growth in the coming years.

Wojciech Rembikowski, Vice-President of Impel S.A., explains, “Strong customer pressure to reduce costs both at the unit rates as well as the whole volume of services decreased revenue from follow-on sales. In most tendering procedures price remains the only criterion for choosing the service provider. We did not want to accept contracts ‘at any price,’ disciplining sales activities so as to maintain a satisfactory level of margin. The 2011 results are stable and remain satisfactory, considering that adverse legislative changes contributed to an actual increase in labour costs. In accordance with the revised strategy for development, we proceed with aggressive customer acquisition and revenue growth generated by introduction of new products, acquisitions, and flexible approach to the margins earned on contracts. We gradually strengthen our position in the monitoring service. We have developed a new sales model for the service of manned guarding of property. We invest in innovations, we seek out and advise customers on which areas are worth restructuring. We are confident that dynamic increase in revenue is possible and is the best recipe for development and increased value of an enterprise.”

The IMPEL group continues to carry out the phase of development of highly specialized services that started in 2009.

“After the phase where we were proving to the market that we could provide our customers with very good personnel and payroll, accounting, and tax consulting services, the time has come for a strong growth in the numbers of new customers and completed contracts. We have honed our competences within our own organization; we have the required experience, skills, and technical resources. Our success at the business unit Distribution can be attributed mostly to specialization in the area of management of personnel and payroll, the growing temporary employment services, and successful acquisitions constructing a complete portfolio of Business Process Outsourcing services. We use the potential of the implemented integrated IT system, which is a great argument in attracting customers who employ dozens of people,” adds Wojciech Rembikowski, Vice-President of Impel S.A.

Last year, IMPEL carried out an innovative project of floatation of a property development company on the Warsaw Stock Exchange S.A. through a division of Impel S.A. shares. The shares were split on 1 March 2012 and the IPO of Vantage Development S.A. will take place on 26 March 2012.

Grzegorz Dzik, President of Impel S.A., says "The division was made by transferring the property development part of the assets of Impel S.A., i.e. Zakład Ecoimpel to Vantage Development S.A. (VDSA) in exchange for VDSA's shares. Based on the valuation of VDSA it was determined that the fair value of 1 split share of VDSA was PLN 4.72, and the share exchange ratio amounted to 1:3.2109. This means that each investor who on the reference date, i.e. 9 March 2012, owned Impel S.A. shares, will receive 3.2109 shares in Vantage Development per share in Impel S.A. while retaining the already owned Impel S.A. shares. First trading in shares of Impel S.A. after the adjustment took place on 7 March, and in the case of Vantage Development it will take place on 26 March 2012. We are pleased that investors reacted favourably to the performed process, as reflected in over twenty per cent increase in the price of Impel S.A.'s shares on the date of determination of the reference rate.  After the first trading sessions of Vantage Development, the investors will be able to decide which business to follow in future investments: outsourcing of services or property development. I personally believe that both types are worthy of consideration.”


The Impel Group is the largest Polish group of companies providing services. It has 20 years of experience of cooperation with demanding Clients who are provided with services by a network of branches throughout Poland. Impel has an extensive range of competences, enabling it to optimise such areas as work organisation, technology selection and staff management. The Group offers the largest number of services for business on the Polish market, in the following lines:

  • Facility Management – cleaning services, technical maintenance of facilities, and ground handling.
  • Security – manned guarding, electronic security systems, monitoring, and cash handling.
  • Distribution – payroll and personnel outsourcing, temporary work, personnel consulting, IT services, clothes rental and service, laundry service, delivery logistics, and catering.

The Group provides services to about four thousand companies throughout Poland. It manages the work of more than forty thousand people. 


The philosophy underlying the Impel Group’s operation comprises support for social, cultural, and sport undertakings and care for those who need it. Impel owns the Impel Volleyball company which manages a women’s volleyball team, Impel Gwardia Wrocław. Together with the Foundation “To Rescue Children with Cancer” and a medical team of the Wrocław Medical University the Group supports the construction of a new seat of the Bone Marrow Transplantation, Oncology and Pediatric Hematology Clinic – “Przylądek Nadziei” (Cape Hope).